Departments to Move Within City Hall

In an attempt to improve efficiencies and customer service in City Hall, a number functions will be moving locations within the building. The most significant change will see Building Inspection, Bylaw Services, Business Licencing and Engineering moving down to the main floor adjacent to the front reception desk. Economic Development will subsequently move to the second floor as will the Manager of Social Development

The new configurations will place a majority of our customer service functions on the main floor in close proximity to one another, resulting in more convenient access to services and a reduced need for public to travel to the second floor of City Hall. The changes will also place Economic Development and Social Development adjacent to the Planning function, supporting enhanced collaboration and communication. Corporate Administration including Human Resources, the Mayor and Chief Administrator's offices will remain unchanged. Some minor renovations are currently underway with the actual relocations to take place in late January or early February. Budget permitting, a new board room will also be constructed on the second floor to replace the existing meeting room on the main floor.

I trust that our clients and staff will find the new space configurations to be more convenient and efficient.